Privacy policy
Privacy policy.
Effective January 7, 2025. Updated September 2026.
Best Dog University (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, bestdoguniversity.com, submit a form, or interact with us through advertisements, social media, phone, or email.
1. Information we collect
Personal information you provide: full name, email address, phone number, address or location, and information about your dog (age, breed, behavior concerns, etc.). This information is collected when you submit a contact or lead form, request a free assessment, book a training program, call, text, or email us, or engage with our advertisements.
Automatically collected information: when you visit our website we may automatically collect your IP address, browser type, device information, pages visited, and time spent on site. This data helps us improve website performance and advertising effectiveness.
2. How we use your information
- Respond to inquiries and schedule assessment calls
- Provide information about our training programs
- Process bookings and communicate about services
- Send appointment reminders or follow-ups
- Improve our marketing and advertising efforts
- Enhance website functionality and user experience
We may contact you via phone, text message, or email regarding your inquiry or services.
3. Advertising and tracking
We may use tools such as the Meta (Facebook/Instagram) Pixel, Google Analytics or similar tracking technologies to measure ad performance, improve audience targeting and show relevant advertisements. These platforms may collect anonymized data in accordance with their own privacy policies. You can adjust your ad preferences directly through Facebook, Instagram or Google settings.
4. Sharing of information
We do not sell, rent, or trade your personal information. We may share information only with service providers who help operate our business (for example, scheduling, hosting or email platforms), or when required by law. All service providers are expected to maintain confidentiality.
5. Data security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission can be guaranteed 100% secure.
6. Your rights
You may request to access the personal information we have about you, correct inaccurate information, or request deletion of your information. To do so, contact us using the information below.
7. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Updates to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
9. Contact information
Best Dog University · Cypress, Texas · Phone: 281-318-1296 · Email: seth.purdom@gmail.com
